tag:blogger.com,1999:blog-305922962748303312024-02-08T08:01:32.049-05:00Tulley Automotive Customer ReviewsCustomer Reviews for Tulley AutomotiveTulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comBlogger64125tag:blogger.com,1999:blog-30592296274830331.post-58139401304189027092010-08-25T12:53:00.000-04:002010-08-25T12:53:08.027-04:00feel at home<em>Just keep doing what you are doing. I feel at home at Tulley when I go there. Congratulations for having such a team of wonderful people! </em><br />
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<em>D. Mcewen</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-7835090881024788432010-08-02T12:45:00.002-04:002010-08-02T12:45:34.375-04:00Highly recommend<em>Overall, my dealings with the service department have been top notch. Jen Craft, Jay, and the rest of the staff are always quite helpful, give a quick explanation, address the problem, provide loaner transportation, and keep me advised as they progress through the issue (if any deviation occurs). Highly recommend, very happy. </em><br />
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<em>Michael L.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-14311988686268061922010-08-02T12:44:00.002-04:002010-08-02T12:44:51.282-04:00won my business<em>Just wanted to say that I appreciate the help from the advisors that day. I was a walk in and they took me right on the spot. Also they provided me with complimentary amenities and I loved that my car was washed and vacuumed.</em><br />
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<em>They have won my business and I will continue to refer friends and family.</em><br />
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<em>Thank you </em><br />
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<em>Mija </em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-79321278889419266302010-08-02T10:07:00.000-04:002010-08-02T10:07:02.786-04:00Job well done<em>Job well done to all, thank you very much.</em><br />
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<em>Judy G. </em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-65645312700150608252010-07-28T08:59:00.000-04:002010-07-28T08:59:16.655-04:00above and beyond<em>The service manager who assisted me was Bret and he went above and beyond and had the best attitude I have ever had the pleasure to deal with! </em><br />
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<em>Carrie B.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-40539935546071623242010-07-26T08:47:00.000-04:002010-07-26T08:47:03.917-04:00great work<em>Keep up the Greeeeat work ! </em><br />
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<em>Andrew C.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-80614870935029161572010-07-19T09:59:00.000-04:002010-07-19T09:59:17.335-04:00professional and courteous<em>Brett, my service advisor was very professional and courteous. </em><br />
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<em>Anne B.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-74536862257396851102010-07-07T16:57:00.003-04:002010-07-07T16:57:45.474-04:00friendly and helpful<em>I dropped the car off and it was looked at the next day. I was told the fuel pump needed to be replaced. It was done quickly and the SES light is off, so all in all, I'm happy with the service experiance.</em><br />
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<em>In addition, the people I spoke with on the phone regarding the issue were very friendly and helpful. I would go to Tulley for future purchases / services. </em><br />
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<em>John G.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-20219343523527777672010-07-07T16:57:00.000-04:002010-07-07T16:57:00.252-04:00gold star<em>I thought as I left the dealership that day, that Tulley BMW was truly a "class act". Every associate came out to let you know what was happening, other people that were waiting had associates coming to talk to them about their vehicles; each person's needs were being addressed. In this service-to-everyone world where people expect so much attention and care, Tulley gets a gold star! Thank you for being a classy operation. I really appreciated everyone's attention to detail. </em><br />
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<em>Charlotte C.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-28669775313056706752010-06-24T17:26:00.001-04:002010-06-24T17:26:14.919-04:00great job<em>Could not be any more happier with service. Great job to all of you !!!! </em><br />
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<em>Terrence M.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-20885188719055034542010-06-24T17:25:00.002-04:002010-06-24T17:25:35.561-04:00helpful, upbeat, responsive<em>Kevin McLaughlin is always helpful, upbeat, responsive and a true partner in the care of my BMW. He has been my service consultant for 3 BMWs over 10 years and is one of the main reasons that I own a BMW. I just wanted to thank you for have quality people on your team like Kevin and look forward with working with Kevin for years to come.</em><br />
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<em>Jim T.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-33672497631042938902010-06-24T17:24:00.002-04:002010-06-24T17:24:55.894-04:00well done<em>Top level experience this time, well done! </em><br />
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<em>Robert E.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-10482900395952953622010-06-21T10:11:00.004-04:002010-06-21T10:11:44.809-04:00helpful, courteous, and a friendly salesperson<em>Jamie Chisolm was helpful, courteous, and a friendly salesperson who was easy to deal with. </em><br />
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<em>Louis D.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-30359645618878799972010-06-21T10:11:00.001-04:002010-06-21T10:11:01.545-04:00great experience<em>This has been a great experience--I really love the car! </em><br />
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<em>Raymond D.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-79203684668765224632010-06-21T10:10:00.000-04:002010-06-21T10:10:30.276-04:00great experience<em>Overall it was a great experience. I definitely need to set up some time to learn the features of the car and to try to get my garage door to open using the remote. </em><br />
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<em>Lori L.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-76915583118927987782010-06-21T10:08:00.000-04:002010-06-21T10:08:27.011-04:00always recommend Tulley BMW<em>I always recommend Tulley BMW - the gentleman I work with is thinking about buying a Certified pre owned BMW - I always tell people "what's the difference in buying a new card today with a 30,000 mile warrenty when you could get front to back warrenty 100,000 at Tulley BMW on Certified Pre Owned and and extended (cost) warrenty. - the gentleman I work with is thinking about buying a Certified pre owned BMW - I always tell people "what's the difference in buying a new car today with a 30,000 mile warrenty when you could get front to back warrenty 100,000 at Tulley BMW on Certified Pre Owned and and extended (cost) warrenty. </em><br />
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<em>Rock F.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-27644871452364249972010-06-21T10:07:00.000-04:002010-06-21T10:07:23.281-04:00more than satisfied<em>I have been more than satisfied with the service at Tulley's. This is the 5th vehicles purchased there 4 BMS'w and a Miata. </em><br />
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<em>Barbara H.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-26669969230236613462010-06-21T10:05:00.002-04:002010-06-21T10:05:32.106-04:00truly enjoyed my experience<em>Jim Beal is a great asset to the Tulley BMW family. I also enjoyed working again with Derrick (assisted me with my first BMW).</em><br />
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<em>I truly enjoyed my experience with the team at Tulley. I look forward to continuing to work with Jim in the future.</em> <br />
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<em>Heidi C.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-5758021823042014442010-06-02T08:43:00.002-04:002010-06-02T08:43:41.066-04:00extremely helpful<em>Kevin McLoughlin was extremely helpful in recognizing my tire problem and solving it for me. </em><br />
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<em>Scott R.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-13899118544080565082010-05-25T17:05:00.003-04:002010-05-25T17:07:41.474-04:00cost is unreasonable<em>The 2010 328 was brought in for an oil change and 6,000 miles - my choice. I was advised by everyone I dealt with that it would not be covered by BMW, which I understood. In addition to a $125 oil change, I was charged $9.80 for windshield washer antifreeze. </em><br />
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<em>I cannot image that the reservoir could have held any more solution (since I filled it the day prior myself), the cost is unreasonable, and why would this not have been covered by the 4-year free maintenance, in any case? </em><em>All I requested was an oil change. I</em><em>t is not the dollar amount, but the principle here. </em><br />
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<em>Richard G.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-1903267505103039532010-05-25T17:03:00.002-04:002010-05-25T17:03:51.506-04:00all outstanding<em>Don't change one staff member at BMW Tulley, if only to promote them. They are all outstanding, from the em I received to book my car, follow up emails by Jennifer, check in and handling by Kevin (who remembered me from my last visit - exceptional member of staff), to Rob from service who helped me out with a nagging issue on the car which is intermittent at best....all very professional, courteous, friendly and fantastic at their jobs </em><br />
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<em>Jo N.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-89811169095651402952010-05-25T17:02:00.002-04:002010-05-25T17:02:52.127-04:00best client advisor<em>Nick Plasteras the best client advisor I'm ever experience in my life.</em><br />
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<em>Svetlana N.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-524350000889849572010-05-25T17:01:00.002-04:002010-05-25T17:01:49.376-04:00glad I went back<em>I had a bad experience back about 10 years ago but decided to try again and glad I went back to you. It was an off thing that was never resolved and I know it was a minor thing. But its gone now as you're current staff has made a tremendous impression on me. Enough to warrant me passing along your name (and recommending you) to anyone that askes me about my car.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-80309887781547825982010-05-25T17:00:00.002-04:002010-05-25T17:00:55.142-04:00had many problems<em>i love the car, but have had many problems from the purchase date, everytime the car goes in for a service, it has to go back the next day again because the problem is not fixed. </em><br />
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<em>Corey T.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.comtag:blogger.com,1999:blog-30592296274830331.post-41511105573611986142010-05-25T16:59:00.002-04:002010-05-25T16:59:41.216-04:00great experience<em>A great experience. I am moving from PA and have registered with you as the home service facility. </em><br />
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<em>Hugh D.</em>Tulley Reviewshttp://www.blogger.com/profile/09392884523034690561noreply@blogger.com