Monday, April 19, 2010

the sales manager that walked me through to the service department

I just wanted to state how pleased I am with Tulley. I drove from Salem, Mass to buy my second car from Tulley. I was treated unfairly at another BMW dealership close to my home and remembered how well I was treated in the past from Keith Cox at Tulley. During this recent purchase I met Nick Porriello and he was exceptional. I also met with Emily (I believe) in finance and had a wonderful conversation with her and bought a tire warranty that will afford me peace of mind. Although my new car had to be serviced the following day for a minor problem, the sales manager that walked me through to the service department and Dave Poriello were so hands on and professional that the inconvenience of having to return to NH from MA for the third day in a row was quelled by the wonderful treatment of the sales team. Thanks Tulley, I am a committed customer.

Suzanne M.