Wednesday, January 27, 2010

Tulley BMW Service Review

"I have had service done with Tulley before and was not happy. What should have been less than a one hour wait turned into a more than four hour wait, and I wasn't told why. I started going to Stratham BMW for my most recent service visits. I thought it was likely I would need a loaner, so I returned to Tulley for this visit. I was very happy with this service visit. Brett Robinson was very helpful during my initial diagnostic visit. The gentleman who helped me for my service call was also professional and very helpful (I apologize to him as I forgot to ask for his card to mention him by name). I think the program of having a BMW loaner is some of the best marketing you can do. I lease an X3 and like it a great deal, I loved driving the X5."

-- C.B., Bedford, NH.