Tuesday, May 25, 2010

cost is unreasonable

The 2010 328 was brought in for an oil change and 6,000 miles - my choice. I was advised by everyone I dealt with that it would not be covered by BMW, which I understood. In addition to a $125 oil change, I was charged $9.80 for windshield washer antifreeze.

I cannot image that the reservoir could have held any more solution (since I filled it the day prior myself), the cost is unreasonable, and why would this not have been covered by the 4-year free maintenance, in any case? All I requested was an oil change. It is not the dollar amount, but the principle here.

Richard G.