I am very pleased to have purchased my vehicle from Tulley BMW

"I am very pleased to have purchased my vehicle from Tulley BMW and I am looking forward to experiencing your Service Dept." --

G.P., Wolfeboro, NH

I have been a Tulley customer for six years, and have always been happy

"Much of this transaction occurred via internet and phone. I found Joe McDonough to be very effective, and attentive to details and my needs as the consumer. In 2004 my partner and I leased two 325's, and eventually purchased them as well. Both Joe McDonough and Dave Gott were aware of this without discussion- they respected me as a repeat and consistent customer of Tulley BMW. While we did inspect the vehicle, there was a small amount of damage that was not noticed at that time. I brought that to the attention of Joe McDonough, and very quickly the issue was settled, and Tulley BMW will be repairing this at no charge. I am very happy with the transaction and the car. Details such as damage on a pre-owned vehicle should be covered more closely so the buyer will not be surprised later. Tulley BMW is taking care of the issue so I am more than satisfied with that piece of things. I have been a Tulley customer for six years, and have always been happy with the level of service and quality of work. While I saw many pre-owned BMW vehicles on line, I would never have purchased a pre-owned vehicle from anyone but Tulley. I anticipate that they will be "my dealer" for all future purchases." -- C.E.S., Methuen, MA

Honesty and Professionalism

"Just yesterday I purchased a Mazda6 which I love. The real reason for this email was to let you know that I had the very best experience with John Peavey, Service Dept. and John K, Sales, and Derek, Finance. My car was in for service and I had thought about trading it in and John P, sent me with a rental and told me to think about it, so I did. In the mean time he had John K call me and we went over some figures, John also told me that they were doing a promotion of 0% for 5 years on the Mazda 6’s. John and I drove 3 cars and figured that the 6 was the one I wanted. I also qualified for 0% for 5 years. This all took place in 24 hours the easiest purchase I ever made. I will continue my business with these folks due to their honesty and professionalism." -- J.W., Billerica, MA

Not Your Typical Dealership

“Johnny K, was great to deal with. I did not want to be looking for a new car, however an 18 wheeler forced me to. I can’t tell you how many dealerships I just got up and walked out of. Johnny managed to not piss me off or make me feel like he was just being a stereotypical car salesman. This is apparently very difficult for car dealers to do. He took his time, and answered my questions. On items he could not answer (I ask a lot of questions) he told me he would ask service and find out. I did not feel pressured. This is a big deal for me. As soon as I feel pressured I get up and leave. I won’t buy anything under the gun. As if one has to be pressured it is likely not a good idea to buy it.” -- T.J., Dracut, MA

I honestly appreciate your assistance and

"I just wanted to thank you personally for taking care of my situation with my Protégé and the computer module unit. I honestly appreciate your assistance and from here on in I’ll be brining my vehicle to Tulley for service." -- A.D., Nashua, NH

We are loyal Mazda customers and now loyal Tulley customers

"John, I want to than you personally for the fantastic support and hard work you and your team put in to fix my family’s MPV. You went above and beyond to make sure our exteneded warranty was (finally) processed and honored, even thouth Tulley was not the orginal dealer. We are loyal Mazda customers and now loyal Tulley customers too!" -- K.C., Nashua, NH

VW Loyalty at Tulley

“I’ve owned many VW’s. Just like me, my son’s first new car was a VW. It’s a fun car. It really is! If my son, Jesse, could get out from under his auto loan (Saab) he’d gladly buy another VW and (just like his Dad (whom he loves)), in his own words, “Go back to his VW roots.” He regrets trading his 2004 Jetta GLI for a Saab Aero. If he could get out of his loan he’d be driving a VW Street Edition Jetta. My first car was a VW ’69.”
-- J.T., Derry, NH

Service Department personnel and find they are courteous, friendly and knowledgeable

“Both Johnny K. and Bill (the sales manager) went out of their way to help me get the car that met all my requirements at a fair price. It was also nice to be introduced to the Service Department personnel and find they are courteous, friendly and knowledgeable.”

-- J.A.S, Hollis, NH

upbeat and a great asset to the service department

"Kevin McLaughlin always helpful, upbeat and a great asset to the service department at BMW Nashua."
-- D.R., Nashua, NH

Tulley BMW Service Review

"I have had service done with Tulley before and was not happy. What should have been less than a one hour wait turned into a more than four hour wait, and I wasn't told why. I started going to Stratham BMW for my most recent service visits. I thought it was likely I would need a loaner, so I returned to Tulley for this visit. I was very happy with this service visit. Brett Robinson was very helpful during my initial diagnostic visit. The gentleman who helped me for my service call was also professional and very helpful (I apologize to him as I forgot to ask for his card to mention him by name). I think the program of having a BMW loaner is some of the best marketing you can do. I lease an X3 and like it a great deal, I loved driving the X5."

-- C.B., Bedford, NH.

Tulley BMW

"I came into the showroom with my husband (who had just had shoulder surgery) and two year old daughter with me. David Burton, our salesman, offered for us to put my daughter's car seat in the new car too so her and my husband could go for the test drive too. This showed me that Dave valued my husband's opinion too and wanted us to be able to share in the experience together. Just Dave and I ended up doing the test drive, but we really appreciated the offer.

David walked me through every gadget and button in the car. He was delivering another car that day too, but he spent all the time we needed with us. I'm sure he could have used that time to get ready for the next people, but he made us feel like his only customers. Also, since my husband couldn't drive, David offered to see if there was any way the car could be delivered to us. It was the thought that counted. It didn't work out that there was anyone available to deliver it, but it was the fact that he inquired that was so impressive.

 This experience was totally different than any I've had purchasing a new car. There was no haggling, no uncomfortable or awkward moments where I felt pressured to "sign on the dotted line." David Burton truly had my best interest in mind. He asked a lot of questions about what we were looking for in a vehicle and he wanted to put us in the one that was the best fit for us. It really was the sales experience--not the car--that made the difference."

-- K. F., Hillsborough, NH

Tulley BMW

"Salesperson Mark Thornhill was outstanding and Tulley BMW is the best BMW dealership in New England. My wife and I have purchased a number of BMWs in the past from various dealerships. Tulley outshines them all by a long shot. We have recommended that dealership to many of our friends."

-- A.T., North Andover, MA