Tuesday, May 25, 2010

all outstanding

Don't change one staff member at BMW Tulley, if only to promote them. They are all outstanding, from the em I received to book my car, follow up emails by Jennifer, check in and handling by Kevin (who remembered me from my last visit - exceptional member of staff), to Rob from service who helped me out with a nagging issue on the car which is intermittent at best....all very professional, courteous, friendly and fantastic at their jobs

Jo N.