Brett Robinson is my service rep and does an outstanding job.
Michael C.
Tuesday, April 27, 2010
Great job
Great job by the service team (special thanks to Jay VanSciver and Brian (the technician).
Laura P.
Laura P.
Monday, April 26, 2010
the service is great
I did not do my first service at Tulley, but did my following service with them. The quality of service was huge (ie, I will always go to Tulley for anything I need). The people are great, the service is great, the team is highly efficient and everything that is promised is done. Every time I visit Tulley I am even more impressed.
Ashleigh S.
Ashleigh S.
Wednesday, April 21, 2010
best experience/best dealership
The absolute best experience/best dealership to do business with. I could ask for nothing more and I am very critical/hard to please yet they manage to always exceed my expectations.
Jean C.
Jean C.
your customer service is outstanding
Tully is the reason that my family owns 2 BMWs...and hopefully a third one if better options will be available on the 3 series!
Thanks for all you do -- your customer service is outstanding!
Marshal W.
Thanks for all you do -- your customer service is outstanding!
Marshal W.
Monday, April 19, 2010
positive experience
It's always a positive experience when visiting Tulley BMW. This is my 2nd BMW from Tulley and I intend to return when this lease expires.
Vincent P.
Vincent P.
Tully BMW people are awesome
Love my BMW - Tully BMW people are awesome - my X3 is best car I have ever had and service is best ever
John W.
John W.
PLEASURE DOING BUSINESS
ALWAYS A PLEASURE DOING BUSINESS WITH THE TULLEY FAMILY ! WE FEEL LIKE FAMILY WHEN WE VISIT TULLEY BMW.
Casper L.
Casper L.
the sales manager that walked me through to the service department
I just wanted to state how pleased I am with Tulley. I drove from Salem, Mass to buy my second car from Tulley. I was treated unfairly at another BMW dealership close to my home and remembered how well I was treated in the past from Keith Cox at Tulley. During this recent purchase I met Nick Porriello and he was exceptional. I also met with Emily (I believe) in finance and had a wonderful conversation with her and bought a tire warranty that will afford me peace of mind. Although my new car had to be serviced the following day for a minor problem, the sales manager that walked me through to the service department and Dave Poriello were so hands on and professional that the inconvenience of having to return to NH from MA for the third day in a row was quelled by the wonderful treatment of the sales team. Thanks Tulley, I am a committed customer.
Suzanne M.
Suzanne M.
Thursday, March 25, 2010
taking care of me for years
Kevin Mclaughlin is really great. he's been taking care of me for years and i think he's fantastic.
Eric S.
Eric S.
I had a quick, smooth & pleasant experience.
Great staff. From Laura, to Brett, Dennis & the cashier, all insured I had a quick, smooth & pleasant experience.
Thomas S.
Thomas S.
The service at Tulley is ten times better.
I recently moved to NH from MA. I used to go to BMW of Peabody. The service at Tulley is ten times better. Thanks!
Jennifer P.
Jennifer P.
your employees they make the difference
keep everybody as happy as they are right now! keep your employees they make the difference, even within your overall company
G. Beaufays
G. Beaufays
I would highly recommend
Nick, the sales representative, was outstanding and I would highly recommend him to anyone dealing with BMW.
C Marcotte
C Marcotte
A pleasure to work with.
Nick Plasteras has been extremely patient, gracious and helpful in answering any questions I've had with the car. He has been a pleasure to work with.
F. Weinmann
F. Weinmann
Sunday, March 21, 2010
thanks guys!
"Chris as well as the finiancial manager were great to work with and did all they could to make sure I was happy as well as stayed in close contact on getting everything done and making sure the car was ready thanks guys!" -- L.A., Nashua, NH
Nice Job!
"Vehicle went in for an alignment and they checked the codes and found out I had tail lights out and made those repairs which were still under warranty. Nice job!"
-- S.O., Tyngsboro, MA
-- S.O., Tyngsboro, MA
Sunday, March 14, 2010
they make me feel like I bought a brand new vehicle not a CPO
Every time I visit Tulley they make me feel like I bought a brand new vehicle not a CPO used vehicle. They have a exceptional service department that will spend the time to explain all repairs to you and put you at ease,,,A+ all around
Daniel S.
Daniel S.
Thursday, March 11, 2010
Overall, I am extremely happy with Tully
Overall, I am extremely happy with Tully and the staff, especially Steve Hammond and Emily. I love the car.
Indya S.
Indya S.
Saturday, February 27, 2010
I am very pleased to have purchased my vehicle from Tulley BMW
"I am very pleased to have purchased my vehicle from Tulley BMW and I am looking forward to experiencing your Service Dept." --
G.P., Wolfeboro, NH
G.P., Wolfeboro, NH
Thursday, February 25, 2010
I have been a Tulley customer for six years, and have always been happy
"Much of this transaction occurred via internet and phone. I found Joe McDonough to be very effective, and attentive to details and my needs as the consumer. In 2004 my partner and I leased two 325's, and eventually purchased them as well. Both Joe McDonough and Dave Gott were aware of this without discussion- they respected me as a repeat and consistent customer of Tulley BMW. While we did inspect the vehicle, there was a small amount of damage that was not noticed at that time. I brought that to the attention of Joe McDonough, and very quickly the issue was settled, and Tulley BMW will be repairing this at no charge. I am very happy with the transaction and the car. Details such as damage on a pre-owned vehicle should be covered more closely so the buyer will not be surprised later. Tulley BMW is taking care of the issue so I am more than satisfied with that piece of things. I have been a Tulley customer for six years, and have always been happy with the level of service and quality of work. While I saw many pre-owned BMW vehicles on line, I would never have purchased a pre-owned vehicle from anyone but Tulley. I anticipate that they will be "my dealer" for all future purchases." -- C.E.S., Methuen, MA
Sunday, February 21, 2010
Honesty and Professionalism
"Just yesterday I purchased a Mazda6 which I love. The real reason for this email was to let you know that I had the very best experience with John Peavey, Service Dept. and John K, Sales, and Derek, Finance. My car was in for service and I had thought about trading it in and John P, sent me with a rental and told me to think about it, so I did. In the mean time he had John K call me and we went over some figures, John also told me that they were doing a promotion of 0% for 5 years on the Mazda 6’s. John and I drove 3 cars and figured that the 6 was the one I wanted. I also qualified for 0% for 5 years. This all took place in 24 hours the easiest purchase I ever made. I will continue my business with these folks due to their honesty and professionalism." -- J.W., Billerica, MA
Thursday, February 18, 2010
Not Your Typical Dealership
“Johnny K, was great to deal with. I did not want to be looking for a new car, however an 18 wheeler forced me to. I can’t tell you how many dealerships I just got up and walked out of. Johnny managed to not piss me off or make me feel like he was just being a stereotypical car salesman. This is apparently very difficult for car dealers to do. He took his time, and answered my questions. On items he could not answer (I ask a lot of questions) he told me he would ask service and find out. I did not feel pressured. This is a big deal for me. As soon as I feel pressured I get up and leave. I won’t buy anything under the gun. As if one has to be pressured it is likely not a good idea to buy it.” -- T.J., Dracut, MA
Monday, February 15, 2010
I honestly appreciate your assistance and
"I just wanted to thank you personally for taking care of my situation with my Protégé and the computer module unit. I honestly appreciate your assistance and from here on in I’ll be brining my vehicle to Tulley for service." -- A.D., Nashua, NH
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